Black & Decker EM720CB7 Microwave Troubleshooting

Black & Decker EM720CB7 Microwave Troubleshooting

The Black & Decker EM720CB7 microwave is a popular choice for many households due to its reliability and convenience. However, like any other appliance, it may encounter issues from time to time. In this article, we will explore some common troubleshooting steps to help you resolve any problems you may encounter with your Black & Decker EM720CB7 microwave.

BLACK+DECKER EM720CB7 Digital Microwave Oven with Turntable Push-Button Door, Child Safety Lock, 700W, Stainless Steel, 0.7 Cu.ft

Microwave Not Heating

If your Black & Decker EM720CB7 microwave is not heating properly, there are a few possible causes and troubleshooting steps you can take.

Check Power Source

First, ensure that the microwave is properly plugged into a functioning power outlet. If the outlet is working, try plugging another device into the same outlet to verify that power is being supplied.

Reset the Microwave

If the power source is not the issue, try resetting the microwave. Unplug it from the power outlet and leave it unplugged for a few minutes. Then, plug it back in and see if it starts heating properly.

Check for Error Codes

Some microwaves, including the Black & Decker EM720CB7, have error codes that can help identify specific issues. Refer to the user manual to locate the error codes and their corresponding meanings. If an error code is displayed, consult the manual for troubleshooting steps related to that specific code.

Contact Customer Support

If none of the above steps resolve the issue, it is recommended to contact Black & Decker customer support or consult a professional technician for further assistance. They will be able to diagnose the problem more accurately and provide appropriate solutions.

BLACK+DECKER EM720CB7 Digital Microwave Oven with Turntable Push-Button Door, Child Safety Lock, 700W, Stainless Steel, 0.7 Cu.ft

Microwave Buttons Not Responding

If the buttons on your Black & Decker EM720CB7 microwave are not responding, try the following troubleshooting steps.

Check for Power Supply

Ensure that the microwave is receiving power by checking the power source and making sure it is properly plugged in. If necessary, try plugging the microwave into a different outlet to rule out any issues with the power source.

Clean the Control Panel

Sometimes, dirt or debris on the control panel can interfere with the button’s responsiveness. Use a soft, damp cloth to gently clean the control panel, making sure to remove any residue that may be causing the buttons to stick or not respond.

Reset the Microwave

Similar to troubleshooting a microwave that is not heating, try resetting the microwave by unplugging it from the power source, waiting a few minutes, and then plugging it back in. This can sometimes resolve issues with unresponsive buttons.

Contact Customer Support

If the buttons continue to be unresponsive after trying the above steps, it is recommended to contact Black & Decker customer support for further assistance. They can provide guidance on potential solutions or advise on the need for professional repair.

Microwave Turntable Not Rotating

If the turntable in your Black & Decker EM720CB7 microwave is not rotating, consider the following troubleshooting steps.

Check for Obstructions

Inspect the turntable area for any obstructions, such as food debris or utensils, that may be preventing it from rotating properly. Remove any obstructions and ensure that the turntable can spin freely.

Verify Turntable Settings

Make sure that the turntable option is enabled in the microwave settings. Some microwaves have the option to turn off the turntable rotation for specific cooking preferences. Refer to the user manual for instructions on how to check and adjust the turntable settings for your Black & Decker EM720CB7 microwave.

Clean the Turntable Guide

Over time, the turntable guide may accumulate dirt or grime, causing it to become stuck. Remove the turntable and clean both the guide and the turntable itself with warm, soapy water. Once clean, dry them thoroughly before reassembling.

Contact Customer Support

If the turntable still does not rotate after attempting the troubleshooting steps, it is recommended to contact Black & Decker customer support or seek assistance from a professional technician. They will be able to diagnose the issue more accurately and provide appropriate solutions.

Conclusion

By following the troubleshooting steps outlined in this article, you can effectively address common issues that may arise with your Black & Decker EM720CB7 microwave. However, if the problem persists or if you are unsure about performing any troubleshooting steps, it is always best to reach out to the manufacturer’s customer support or consult a professional technician for further assistance.

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